Privacy Policy

Effective Date: January 1, 2026

Faith Community Church ("we," "us," or "our") is committed to protecting the privacy and security of the personal information of our congregation, visitors, donors, and community members. This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained through our website (fcchenning.com), digital connect cards, event registrations, and communications platforms.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out a digital connect card, register for an event, submit a prayer request, sign up for small groups, volunteer, or make a donation. This information may include:

Contact Information: Name, email address, mailing address, and mobile phone number.

Ministry & Household Information: Family member details (such as spouse or children's names/ages for check-in and youth ministry safety), prayer requests, and volunteer interests.

Giving & Financial Data: Contribution history and billing details. (Note: All credit card and ACH transactions are processed securely through encrypted third-party payment processors; we do not store full credit card or bank account numbers on our servers).

Technical Data: IP address, browser type, and cookies used to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to fulfill our ministry mission and serve our community, including to:

Process event registrations, child check-ins, and volunteer applications.

Communicate important church updates, service times, weather cancellations, and ministry events.

Follow up on visitor connect cards, pastoral care needs, and prayer requests.

Issue tax-deductible contribution statements and process donations.

Send email newsletters and text message (SMS/MMS) updates that you have opted in to receive.

3. SMS/MMS Text Messaging & Mobile Privacy (A2P 10DLC Compliance)

We respect your privacy and your mobile device security. When you opt in to receive text messages from Faith Community Church, the following strict standards apply:

Strict No-Sharing Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or our church management communication platform, is permitted solely to deliver our ministry services to you. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency & Rates: Message frequency varies based on your ministry involvement and the communications you opt in to receive. Standard message and data rates may apply from your mobile carrier.

Opt-Out & Assistance: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us directly at [email protected] or (731) 460-1230.

Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

4. How We Share and Protect Your Information

We do not sell, rent, or trade your personal information to outside commercial lists or third-party marketers.

Service Providers: We may share necessary operational data with trusted third-party software providers (such as our church management software, email/SMS delivery providers, and secure online giving platforms) strictly to operate our church communications and administration.

Pastoral & Prayer Requests: Prayer requests will only be shared with our pastoral staff or designated prayer teams in accordance with the privacy preferences you select when submitting the request.

Security: We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access or disclosure.

5. Children’s Privacy

Protecting the privacy of children is crucial to our ministry. We do not knowingly collect personal data directly from children under the age of 13 without verifiable parental consent. Information collected regarding minors (such as allergies, age/grade, and emergency contacts) is gathered solely from parents or legal guardians for the purpose of safe check-in and supervision during children's and youth ministry programs.

6. Cookies and Tracking Technologies

Our website may use cookies and standard analytics tools to help us understand how visitors interact with our sermons, livestreams, and pages, and to remember your preferences. You can disable cookies at any time through your individual browser settings.

7. Your Rights and Choices

You may request to review, update, or delete your personal contact information from our active communications database at any time. To unsubscribe from emails, click the "Unsubscribe" link at the bottom of any email. To stop text messages, reply STOP. For all other privacy requests, please contact our church office.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Faith Community Church

8301 TN-87, Henning, TN, USA, Henning, Tennessee 38041

Email: [email protected]

Phone: (731) 460-1230